How do I get a quote?
How do you ensure quality?
Only professional human translators work on your project. Our selective recruitment process only accepts 5% of applicants. Our professional translators must fulfill several educational and professional requirements as noted here. Professionals who fulfill these requirements must also successfully pass sample translation and editing tests in their language pairs. Finally, our triple revision process ensures that professional translators who meet our requirements also perform accurate translation consistently.
We support many types of document files (docx,pptx,xls,csv,xlf,etc.) as well as files used in website and mobile development (java,json,xml, strings, resx,aspx,php,ts, android, IOS,etc.). Please send us contact us if you have any questions.
What types of documents do you translate?
Yes, you can fax us your documents. For faster service, log in to our cloud platform and share your documents electronically.
Can I fax you my documents?
We don’t transfer files over email. Customers receive a unique, temporary URL link to upload original files to our secure platform, receive an email notification when the file is ready, and download the translated files from the platform.
How do you secure my information?
Please see our turnaround times here. We split high volume jobs among multiple translators, using translation memory and our project manager’s oversight to ensure consistency among all project parts. We believe in simple pricing and we don’t charge rush fees.
How fast can I get my translated files? Can you handle rush jobs?
You will be available to check order status through the unique link we send you.
What is the status of my order?
We accept all major credit cards and PayPal. We will issue an invoice at the time of your order.
How do I pay?
It is the international business standard for general quality management. It specifies processes that create and manage products and services of an organization. It applies to systematic activities to ensure consistent quality results.
What are ISO 9001:2015 standards?
This standard specifies the central processes necessary to delivery a quality translation service. This standard does not apply to machine translation with post-editing services or interpreting services. It only applies to human translation services.